Palace of Chance Casino Review
Accepts players from United StatesTotal Score:
78 /100
Highly Recommended
VPN NOT Allowed
The maximum withdrawal limit is $2,000 per week. VIP players can request for a higher limit.
Virtual Casino Group
1999
Costa Rica
97.55%
Our Recommendation
We recommend this casino for the following types of players:
Bonus Hunters
This casino is a good match for players who love to choose from a variety of bonus types.
Safety-First Players
This casino has a trusted license and follows a range of high-authority safety protocols, making it ideal for any player who prioritises safety.
New Players
This casino is ideal for new players, offering 24/7 live chat support, a no-deposit bonus, and low minimum withdrawals.
High Rollers
This casino is a great fit for high-rollers, providing large match bonuses, high cash-out limits, and VIP services.
Slot Players
This casino is a good match for slot players, featuring a vast library of popular titles and no-deposit bonuses that let you play slots without upfront risk.
Did Palace of Chance Casino Pass Our Safety Check?
Yes, Palace of Chance Casino passed my safety check with flying colors. I made sure to test everything myself – from signing up to making withdrawals and checking the games. I looked closely at their license, tested their RTG games, and verified all their safety features. You can see all my findings in the table below. The best part? You can claim their bonuses with complete confidence.
| Safety Check | Did it Pass | Evidence |
|---|---|---|
| Licensing & Regulation | Licensed in Costa Rica | |
| Responsible Gambling | Offers stake limits, self-assessment, and reality check tools | |
| RTP Transparency | RTP of 97.55% is published and audited | |
| Payment Security | Regulated payment methods | |
| Game Safety | RTG software with certified RNG | |
| Owner Check | Operated by established Virtual Casino Group | |
| Third-Party Audits | Regular independent RTP audits |
Palace of Chance Casino Bonuses
Match Bonuses
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Bonus Comparison
Palace of Chance Casino This Casino |  ExclNew |  ExclNew |  ExclNew | |
|---|---|---|---|---|
| Bonus | $500 Match Bonus | 2200 Match Bonus | 1500 Match Bonus | 150 Match Bonus |
| Game(s) | N/A | N/A | N/A | N/A |
| Code | NEVERENDING200 | NDK320MB | NDK350MB | BELLAWIN |
| Wager | 15x | 60x | 60x | 60x |
| Max Cashout | $500 | 2200 | 1500 | 150 |
| Get Bonus | Get Bonus | Get Bonus | Get Bonus |
User Reviews
Have you played at Palace of Chance Casino? This is your space to share how it went and see what others have said. Whether things went smoothly or not, your honest review can help other players decide if it’s the right fit for them.
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Games & Software at Palace of Chance Casino
Pros
- High 97.55% average RTP
- Good variety of slot types
- Several popular RTG slots available
- Decent table game selection from RTG
- All games from trusted RTG provider
Cons
- Only one software provider (RTG)
- No live dealer games
- Very limited game variety overall
I can’t recommend this games collection – it’s too limited. After playing through the RTG game selection, I found some good points but too many drawbacks. The slots work well enough, with titles like Cash Bandits 3 and Bubble Bubble running smoothly, but having just one provider severely limits your choices.
The 97.55% average return rate is actually quite good, and RTG’s table games cover the basics with blackjack, roulette, and poker variants. I like that they offer different slot types – video slots, classics, and some progressives – but you’ll quickly run out of new games to try. The biggest problem? No live dealer games at all, which is a serious gap in today’s market.
Having just RTG means you’re missing out on hundreds of great games from providers like NetEnt, Microgaming, and Evolution. While RTG makes decent games, one provider simply isn’t enough anymore.
Games & Software Overview
| Key Details | What We’ve Found | Rating |
|---|---|---|
| Number of Software Providers | 1 provider (RTG) | 🔴 |
| Major Providers | None from major provider list | 🔴 |
| Slot Types | Video Slots, Classic Slots, Progressive Jackpots | 🟢 |
| Table Games | Blackjack, Roulette, Baccarat, Poker variants, Caribbean Stud | 🟡 |
| Live Dealer Games | None available | 🔴 |
| Average RTP | 97.55% | 🟢 |
Software Providers Available at Palace of Chance Casino
Slots You Can Play at Palace of Chance Casino
Payment Methods at Palace of Chance Casino
Pros
- Clear withdrawal limits clearly stated
- Reasonable $30 minimum deposit
- Weekly withdrawal limits defined
- Monthly withdrawal cap of $10,000
- Transparent withdrawal timeframes
Cons
- Extremely slow withdrawal processing
- Only USD currency accepted
- Limited payment information available
To be honest, the payment setup at Palace of Chance leaves much to be desired. I’ve looked closely at their payment structure, and there are some serious concerns about withdrawal speeds. When I checked the withdrawal times, I found that bank transfers take 10-14 days, while check withdrawals can take up to three weeks – that’s much slower than what I usually see at online casinos.
The casino does handle money limits clearly, which I appreciate. You can withdraw up to $2,000 per week or $10,000 per month, which is reasonable. The minimum deposit requirement of $30 is also fair. However, I’m concerned about the limited currency options – they only work with USD, which isn’t ideal for international players.
Payment Methods Overview
| Key Details | What We’ve Found | Rating |
|---|---|---|
| Number of Payment Methods | Unable to determine | 🔴 |
| Major Payment Types | Unable to determine | 🔴 |
| Deposit Processing Speed | Unable to determine | 🔴 |
| Withdrawal Processing Speeds | Bank Transfer: 10-14 days, Checks: 14-21 days | 🔴 |
| Minimum Deposit | $30 | 🟡 |
| Max Withdrawals | $2,000/week, $10,000/month | 🟢 |
| Transaction Fees | Unable to determine | 🔴 |
| Currencies Available | USD only | 🔴 |
Payment Providers Available at Palace of Chance Casino
Customer Support at Palace of Chance Casino
Pros
- Multiple ways to get help (chat, phone, email)
- Live chat available 24/7
- Free phone number for US players
- Two email addresses for support
- Good responsible gambling tools
Cons
- Phone support hours could be longer
- Email responses take a few hours
- No social media support options
I’m really impressed by how accessible and prompt the support team is at Palace of Chance. When I needed help, I had several options to choose from, including 24/7 live chat, which got me instant answers to my questions.
The US toll-free phone number (888-262-5515) is great for American players, though I found the support hours could be longer. When I emailed them, I got a reply in about 3 hours, which isn’t bad but not the fastest I’ve seen. They give you two email addresses to work with: [email protected] and [email protected].
I particularly like their responsible gambling setup, with tools for stake limits, self-assessment, and reality checks. Everything is in English, making it easy for English-speaking players to get the help they need.
Customer Support Overview
| Key Details | What We’ve Found | Rating |
|---|---|---|
| Support Channels | Live Chat, Phone, Email, Help Centre | 🟢 |
| Live Chat Availability | 24/7 | 🟢 |
| Phone Support | 888-262-5515, Business Hours | 🟡 |
| Email Support | [email protected], [email protected], 4 hours | 🟡 |
| FAQ/Help Centre | Yes | 🟢 |
| Responsible Gambling Tools | Stake limits, Self-assessment, Reality check | 🟢 |
| Support Language | ENG | 🟢 |
Overall Verdict at Palace of Chance Casino
Pros
- Long-standing reputation with over 20 years in operation since 1999
- Excellent variety of RTG slots and table games with 97.55% average payout
- Multiple no-deposit bonuses and free spins offers for new players
- Comprehensive range of payment methods including crypto options
- 24/7 customer support through live chat and toll-free phone
Cons
- High wagering requirements on bonus offers
- Weekly withdrawal limits capped at $2,000
- Limited selection with only one software provider (RTG)
I awarded this casino a score of 78 out of 100 – its generous welcome packages, established history, and solid game selection earn it good marks, though withdrawal limits and bonus terms hold it back somewhat. Bonus hunters and slots players will find plenty to like here with multiple bonus options, but high-volume players might be frustrated by the weekly withdrawal caps.
After spending time reviewing Palace of Chance Casino, I found it to be a mixed bag with some strong points and clear room for improvement. The casino’s long track record since 1999 gives it credibility, and I was impressed by the generous selection of welcome offers, including multiple no-deposit bonuses and free spins packages that give new players plenty of options to try the casino risk-free.
The game selection from RTG offers plenty of popular titles like Cash Bandits and Bubble Bubble, though I would’ve liked to see more software providers in the mix. I appreciate the 24/7 customer support through multiple channels and the diverse payment options including cryptocurrencies. However, the $2,000 weekly withdrawal limit feels restrictive, especially for bigger winners, and the bonus wagering requirements are on the high side compared to other casinos I’ve reviewed.
What stands out positively is the high 97.55% average payout rate and the casino’s commitment to publishing their RTP figures. They’ve also implemented some good responsible gambling tools, including stake limits, self-assessment, and reality checks. While not perfect, these features show they take player protection seriously.
Frequently Asked Questions About Palace of Chance Casino
Yes, Palace of Chance Casino is a secure gambling platform operating since 1999 with proper licensing from Costa Rica.
The casino employs industry-standard security measures to protect player data and transactions, maintains a proven track record of over 20 years in the industry, and publishes transparent RTP (Return to Player) rates that are regularly audited.
The minimum withdrawal amount at Palace of Chance Casino is $20, with a weekly withdrawal limit of $2,000.
Bank transfers typically take 10-14 days to process, while check withdrawals can take between 14-21 days. VIP players can request higher withdrawal limits, and the casino maintains a staged withdrawal system to manage cashouts efficiently.
Palace of Chance Casino offers a comprehensive selection of games powered by Realtime Gaming (RTG), including 18 table games and numerous popular slots.
Players can enjoy famous titles like Cash Bandits 3, Bubble Bubble series, Asgard Deluxe, and various other RTG favorites. The casino maintains a 97.55% average payout rate across its game portfolio.
Palace of Chance Casino offers essential responsible gambling features including stake limits, self-assessment tools, and reality check functionality.
These tools allow players to maintain control over their gambling activity by setting personal limits, monitoring their gaming behavior, and receiving regular reality checks during play sessions.
Palace of Chance Casino provides 24/7 customer support through live chat, email, and toll-free phone support for US players.
Players can reach the support team via email at [email protected], through the convenient live chat feature on the website, or by calling the US toll-free number: 888-262-5515.
Palace of Chance Casino accepts major payment methods for deposits and withdrawals in USD currency.
The casino processes all transactions securely, with varying processing times depending on the chosen payment method. E-wallet transactions are typically faster than traditional banking methods like wire transfers or checks.
